Data protection

This privacy policy applies to Vidal Teppichgalerie AG.
Should there be any contradictions between this privacy policy and the otherwise applicable contractual or business terms and conditions of Vidal Teppichgalerie AG, the provisions of this privacy policy shall take precedence.
Data protection is a matter of trust and your trust is important to us.we respect your personality and your privacy.we also want to ensure the protection and processing of your personal data in accordance with the statutory provisions.
It is important to us that you consent to the processing of your personal data.With this privacy policy we inform you comprehensively about our data processing methods and you decide whether you want us to process your personal data.
This privacy policy covers both historical and future personal data. If you consent to the processing of your personal data, we will not only process the personal data collected from you in the future in accordance with this privacy policy, but also your personal data already stored by us.
When we refer to the processing of your personal data in this privacy policy, we mean any handling of your personal data, including, for example:

• Collection,
• storage,
• administration,
• useage,
• transfer,
• disclosure or
• deletion of your personal data.
  

We collect personal data in order to be able to offer our customers better services. We are convinced that focusing our activities on the wishes and needs of our customers should make your daily tasks easier. Better services can be

• Optimizing our branch locations so that they are always close by
• Aligning the product range with customer needs
• Simplifying processes, e.g. when shopping, so that you can reach your destination faster

1 - How do we protect your personal data?

We have implemented technical and organizational security measures to ensure the security of your personal data and to protect your session data and personal data from unauthorized or unlawful processing and/or accidental loss, alteration, disclosure or access. However, you should always be aware that the transmission of information via the Internet and other electronic means involves certain security risks and that we cannot guarantee the security of information transmitted in this way.

2 - How long will the data be kept?

We will retain your personal data for as long as we deem necessary or appropriate to comply with applicable laws or for as long as necessary for the purposes for which it was collected. We will delete your personal data as soon as it is no longer required, but in any case after the expiry of the maximum legal retention period.

3 - What rights do you have in relation to your personal data?

You have the right to assert your data protection rights at any time and to obtain information about your stored personal data, to correct or supplement your personal data, to object to the processing of your personal data or to request the deletion of your personal data. You will find the contact options in section 4 below. In this context, we reserve the right to correspond with you electronically (in particular by e-mail).

4 - How can you contact us?

If you wish to exercise your rights in relation to your personal data or if you have any questions or concerns about the processing of your personal data, you can contact us as follows: info@vidal-teppiche.com, under "My Data". We will endeavor to respond to your questions or concerns promptly upon receipt.

5 - Who is the owner of the data collection?

We are legally obliged to inform you about the owner of the data collection containing your personal data. Vidal Teppichgalerie AG is the owner of the data collection.

6 - When do we collect personal data?

We collect your personal data whenever we are in contact with you. There are many situations in which we are in contact with you. For example, we collect your personal data in the following cases:

• You visit our stores or other facilities;
• You purchase our goods in our stores or on our website;
• You use one of our customer services;
• You register goods that you have purchased from us.
• You receive a newsletter or other advertising about our goods.
• You take part in a competition or prize draw;
• You take part in one of our market research campaigns or opinion polls;
• You use or communicate with us or third parties via our website, apps for mobile devices or
• offers on internet platforms, multimedia portals and social networks;
• You communicate with us by telephone and e-mail.
• Your cell phone connects to the WLAN provided by us in our offices;
• You contact us on special occasions such as events, promotional events, sponsorship events.

7- What personal data do we collect?

The personal data we collect is just as varied. On the one hand, we collect personal data that you provide to us. On the other hand, we collect personal data that is collected automatically or manually when you contact us, such as

Personal data

• Surname and first name;
• Date of birth and age;
• Gender;
• Home address;
• Household size;
• Shopping habits;
• Information on purchasing power;
• Delivery address;
• Billing address;
• Credit card and account information;
• Language preferences;
• Telephone number(s);
• e-mail address);
• Information on subscribed newsletters or other advertising;
• Consent to receive advertising;
• Information about online customer accounts (including opening date, user name, profile pictures);
• Photographs and video recordings of visits to our stores or other premises.